Members only event!
-customer loyalty in a changing business environment
In a world where your competitors are only a click away, building and preserving customer loyalty is vital for survival. But how do you do that? Scandinavian Airlines Executive Vice President Global Sales & Marketing, Annelie Nässén, shares how SAS changed from being a traditional airline to a lifestyle company. Co-hosted at Kinnarps showroom in Farringdon we are in for a night filled with travel tips, EuroBonus points and unique company insights.
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