Label Licensing Officer Scandinavia (maternity cover)
Marine Stewardship Council International
Are you detail orientated, and do you want to use your Swedish language skills in an administrative role that makes an impact on the future of our oceans?
If you are a team player looking to further develop your customer service career, this could be the ideal opportunity for you!
As a Label Licensing Officer, you will be part of the multilingual MSCI Licensing team who process and approve requests for the use of the Marine Stewardship Council (MSC) and the Aquaculture Stewardship Council (ASC) labels.
Customer-focused, you will be passionate about providing exceptional service and will feel at ease working to set processes. Meticulousness with great attention to detail are essential for this role.
You will work closely with commercial colleagues in our regional offices on licensing and commercial issues and build relationships with customers. In this varied role, you will ensure all relevant information is accurately entered into the database and be responsible for checking artwork, ensuring compliance and specific branding requirements are adhered to.
Liaising with our Scandinavian customers, you will oversee the accounts and be comfortable negotiating changes that need to be made and meeting set deadlines.
To be successful in this role, you will be a highly motivated individual with experience in administration and customer service.
We’re looking for someone who has:
- excellent English and fluent Swedish language skills, both written and spoken;
- a strong focus on the delivery of excellent customer service, including expectation management;
- an interest and willingness to learn about licensing processes and the role of the Licensing team within the organisation;
- the ability to interpret complex rules, guidelines and policies and apply them in a practical setting;
- exceptional communication skills and is self-assured in liaising with people at all levels;
- excellent attention to detail with experience in working with databases including data entry and processing.
Working at the MSC
The MSC’s vision is for the world’s oceans to be teeming with life, and seafood supplies safeguarded for this and future generations. Through our internationally recognised certification and ecolabeling program, well-managed sustainable fisheries are recognised and rewarded in the marketplace, through the leadership of our partners. Over 400 fisheries around the world, representing more than 17% of the annual global marine catch, are now engaged in the MSC program and MSC certified and labelled seafood products are now available in over 100 countries.
The MSC is committed to the principles of equality and fairness and we welcome applications from all communities. We do not discriminate on the grounds of age, ethnicity, race, colour, religion or belief, gender or gender identity, sexual orientation or disability. If you consider yourself to have a disability and need reasonable adjustments made during the recruitment and selection process, please let us know how we can help you.
If this has inspired you, please apply with your current CV and a covering letter!
Please note that this is a 13-month fixed term contract and based in London. You must be able to show that you have the right to live and work in the UK.
The MSC is committed to flexible working. We are currently running a trial for hybrid working, and the successful candidate will need to work from the London office a minimum of 2 days a week.
This posting closes on 21 November 2021.