-customer loyalty in a changing business environment
In a world where your competitors are only a click away, building and preserving customer loyalty is vital for survival. But how do you do that? Scandinavian Airlines Global Sales Manager Annelie Nässén shares SAS take on this telling us about their move from a traditional airline to a lifestyle company. Co-hosted at Kinnarps showroom in Farringdon we are in for a night filled with travel tips, EuroBonus points and unique company insights.
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